This legal notice and conditions of use (hereinafter, the “Legal Notice and Terms of Use”) govern the access and use of the website accessible through the domain names: granviewapartments.com/granviewapartments.es or any of its other domains or subdomains (hereinafter, the “Website”) owned by GECR GV PROPCO, S.L. (hereinafter, for commercial purposes “Gran View Apartments”).
By simply accessing the Website, the user becomes a user of the Website (hereinafter, the “User”) which implies that the User is aware of all the terms set out below. If you do not agree with this Legal Notice and Terms of Use, please do not use the Website.
We recommend that the User carefully read this Legal Notice and Terms of Use each time they access the Website, as it may be amended, since the owner of the Website reserves the right to make any changes or updates to the contents and services of the Website, to this Legal Notice and Terms of Use and, in general, to any elements that make up the design and layout of the Website at any time and without prior notice.
- GENERAL WEBSITE INFORMATION.
In compliance with the provisions of article 10 of Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce, the following general information of the owner and party responsible for this website is given below:
Holder: GECR GV PROPCO, S.L. (hereinafter GECR GV)
Address: Paseo de la Castellana, número 163, 3ª planta, puerta izquierda, 28046 Madrid.
Gran View Apartments Telephone Num.: 91 598 14 09
Contact email :hello@granviewapartments.com/recepcion@granviewapartments.com
N.I.F.: B88348503
Registration data: Registered in the Mercantile Register of Madrid, Volume 38.948, Folio 94, Section 8, Page M-692.135.
The owner of the apartments located at Gran Vía Street 48 in the city of Madrid (28013) is GECR GV PROPCO, S.L. by acquisition of the property.
2. ACCESS TO AND OPERATION OF THE WEBSITE
2.1. 1. Rules governing the use of the website
The User undertakes to use the Website and all its content and services in keeping with the provisions of the law, morality, public order and this Legal Notice and Terms of Use. Furthermore, the User undertakes to make proper use of the services and/or contents of the Website and not to use them for illegal or criminal activities that violate the rights of third parties and/or infringe regulations governing intellectual and industrial property or any other applicable legal regulations.
The User undertakes not to transmit, introduce, disseminate and make available to third parties any type of material and information (data, messages, drawings, sound and image files, photographs, software, etc.) which are contrary to the law, morality, public order and this Legal Notice and Terms of Use. In general, but not limited to, the User undertakes the following:
I.- Not to introduce or disseminate content or propaganda of a racist, xenophobic, pornographic or terrorist nature or that violates human rights.
II.- Not to introduce or disseminate data programmes (viruses and harmful software) on the network that are likely to damage the computer systems of the access provider, its suppliers or third-party users of the Internet.
III.- Not to disseminate, transmit or make available to third parties any type of information, element or content which violates the fundamental rights and public freedoms recognised in the Constitution and in international treaties.
IV.- Not to disseminate, transmit or make available to third parties any type of information, element or content which may constitute illegal or disloyal publicity.
V.- Not to transmit unsolicited or unauthorised advertising, promotional materials, “spam”, “chain letters”, “pyramidal structures”, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for such a purpose.
VI.- Not to introduce or disseminate any false, ambiguous or inaccurate information and content in such a way as to mislead the recipients of the information.
VII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the intellectual and industrial property rights, patents, trademarks or copyrights of the owners of the Website or third parties.
VIII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the secrecy of communications and personal data legislation.
IX.- Not to engage in activities that are illicit, illegal or contrary to good faith and public order.
The User undertakes to hold GECR GV harmless against any possible claim, fine, penalty or sanction that it may be obliged to bear as a consequence of the User's failure to comply with any of the aforementioned rules of use, and GECR GV reserves the right to seek compensation for any corresponding damages.
2.2. 2. Liability
a) Liability relating to the use of the Website: The User is solely liable for any infringements that the User may commit or damages that the User may cause when using the Website, and GECR GV is hereby released from any kind of liability that may arise from the User's actions.
GECR GV will make every reasonable effort and use all reasonable means to provide up-to-date and reliable information on the Website. However, GECR GV does not provide any guarantee regarding the presence of errors or possible inaccuracies and/or omissions in any of the contents that are accessible through this Website.
The User is solely liable for any claim or legal, judicial or extrajudicial action brought by third parties against GECR GV based on the use of the Website by the User. Where applicable, the User shall bear all expenses, costs and indemnities incurred by GECR GV as a result of such claims or lawsuits.
b) Liability relating to the operation of the Website: Access by the User to the Website does not imply any obligation for GECR GV to ensure the absence of viruses or any other harmful computer element. It is the responsibility of the User to ensure the availability of suitable tools to detect and remove harmful computer programmes.
GECR GV shall not be held liable for any damage caused to the software and computer equipment of Users or third parties while using the services provided on the Website.
GECR GV not be held liable for damages of any kind caused to the User as a result of failures or disconnections affecting telecommunications networks that lead to the suspension, cancellation or interruption of the Website services during the provision of the said services or prior to said provision. In other words, GECR GV declines all liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of electronic systems.
It also declines any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloading of telephone lines or the Internet, as well as damage caused by third parties through unauthorised interference beyond the control of GECR GV.
GECR GV shall be entitled to suspend temporarily, and without prior notice, access to the Website for maintenance, repair, updating or improvement operations.
c) Liability relating to the content: GECR GV shall not be held liable, except to the extent required by law, for any damage or harm that may be caused by the use, reproduction, distribution or public communication or any type of activity carried out on the texts and/or photographs that are protected by intellectual property rights belonging to third parties, if the User has not previously obtained the necessary authorisation from the owners for the use that he/she is making or intends to make of them.
On the other hand, GECR GV will not be held liable for any information sent by the User. As soon as GECR GV becomes aware that it is hosting inaccurate or incorrect data, it undertakes to act diligently to remove them or render access to them impossible. The User accepts that, in the event of making decisions on the basis of the information provided on the Website, the User shall be solely responsible, and shall not be entitled to file any claim against GECR GV for the consequences of the decisions made.
2.3. 3.Content and services linked through the Website
The Website access service may include technical link devices, directories and even search tools that allow the User to access other Internet sites and portals (hereinafter, “Linked Sites”). If the User considers that there is a Linked Site with unlawful or inappropriate content, the User may notify GECR GV, although in no case shall such a notification entail the obligation to remove the corresponding link.
Under no circumstances should the existence of Linked Sites imply the formalisation of agreements with the parties responsible or owners of the said Linked Sites, nor any recommendation, promotion or affiliation of GECR GV with the statements, contents or services provided.
This Website may include links to third-party websites that allow the User to access them. Notwithstanding the foregoing, GECR GV is not responsible for the content of these linked websites; it is the User's responsibility to accept and check the access terms each time the User accesses them. This Legal Notice and Terms of Use refer only to this Website and the contents of GECR GV and under no circumstances shall they apply to links or third-party websites that can be accessed through the Website.
On the other hand, third parties who intend to insert a link to this Website on their website must comply with current legislation and may not host content that is inappropriate and/or unlawful. Under no circumstances may GECR GV be held liable for the content of a third party's website, nor does it promote, guarantee, supervise or recommend the content of a third party's website. If the linking website fails to comply with any of the above, it shall be required to remove the link immediately.
2.4. 4. Intellectual & Industrial Property
All the contents of the Website, which are understood to include, but not limited to, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes and other elements that appear on the Website are the exclusive property of GECR GV or of third parties who have duly authorised us to use them. Furthermore, all trade names, trademarks or distinctive signs of any kind contained on the Website are protected by the applicable regulations.
GECR GV does not grant the User any type of licence or authorisation for the personal use of its intellectual and industrial property rights or any other right related to its Website and the services provided therein.
Therefore, the User acknowledges that the copying, distribution, commercialisation, transformation and, in general, any other form of use, by any means, of all or part of the contents of this Website constitutes an infringement of the intellectual and/or industrial property rights of GECR GV or of the owner of the same.
3. ADVERTISING
Advertising or sponsored content may be hosted on the Website. Advertisers or sponsors are solely responsible for ensuring that material submitted to be included on the Website complies with the laws that apply in each case.
GECR GV shall not be held liable for any error, inaccuracy or irregularity that may be contained in the advertising content of the sponsors. If you should wish to lodge any claim related to the advertising content posted on this website, please contact GRAN VIEW APARTMENTS by the means indicated above.
PERSONAL DATA PROTECTION AND COOKIES
The Privacy Policy includes all the necessary information to understand how GECR GV will process any personal data provided by the User through the various forms available on this Website. Please read this legal text carefully before providing us with your personal data.
With regard to the use of cookies and similar technologies, you will find all the information on the use that GECR GV and/or third parties make of the aforementioned technologies in the Cookies Policy. This policy will explain how to install them and how to configure and/or reject them.
Notes for the User
Entering incorrect or incomplete data in our various forms may make it impossible for us to contact you. To avoid such a situation, the personal data and any other information you provide must be accurate and up to date. It is understood that GECR GV is authorised to process this data under the conditions set out in the privacy policy.
- NULLITY AND INEFFECTIVENESS OF CLAUSES
If any clause included in this Legal Notice and Terms of Use document were declared totally or partially null and void or ineffective, such nullity or ineffectiveness shall only affect such provision or the part thereof that is null and void or ineffective, and this Legal Notice and Terms of Use shall remain in force in all other respects, and the provision, in whole or in part, shall be deemed not to have been included.
6. APPLICABLE LAW AND JURISDICTION
This Legal Notice and Terms of Use document is subject to Spanish law. If the User is a consumer, these Terms of Use and Service shall also be subject to any local laws that may apply.
Any dispute that may arise from the use of the Platform or from this Legal Notice and Terms of Use document shall be brought before the courts of the city of Madrid (Spain), and in the case of a User acting as a consumer, before the court of the User's/consumer's place of residence.
- CONTACT
If you have any questions or comments about this Legal Notice and Terms of Use document, please contact us by e-mail at hello@granviewapartments.com
GENERAL TERMS AND CONDITIONS FOR BOOKING AND, IF APPLICABLE, FOR HIRING ACCOMMODATION.
The purpose of this Website is to provide the users accessing it with the various services provided on it by GECR GV. The purpose of this section is to regulate the general terms and conditions of accommodation booking services through the following main Websites: granviewapartments.com (https://www.granviewapartments.com) (https://www.granviewapartments.es).
The accommodation booking service regarding any of the apartments located in the city of Madrid, Gran Vía nº48, owned by GECR GV, as well as any other service managed by this company through this Website, are regulated by these General Conditions of Use, which are integral to and complete the Legal Notice.
The use of these services implies the full and unreserved acceptance of each and every one of the General Conditions established for hiring daily accommodation and as stated in the latest updated version of the aforementioned Conditions.
GECR GV informs that the procedures to obtain the services offered are those described in these General Conditions for Booking and the same applies to other specific services that are indicated on the screen during browsing and you declare that you are aware of and accept these procedures as necessary to contract the services offered on this Website(s).
GECR GV reserves the right to unilaterally change, without prior notice, any of the points contained in these General Conditions in the manner it deems appropriate, informing the users of the changes made through the Website, so that they may be known and accepted, once again, by Users.
If one of the provisions of these General Conditions for Booking were declared null and void or inoperative, the rest of the General Conditions shall remain in force.
The User/Client undertakes to use this service in accordance with the Spanish law, morality, good customs and public order, and in accordance with the provisions of these General Conditions for online booking. Consequently, the User agrees not to use these services for purposes that are illicit and/or contrary to the provisions of these General Conditions, against the law and/or against the interests of third parties or in any way that may damage the services provided by GECR GV and managed by Greystar and/or their image.
A) Accommodation Booking Service Using the Online Booking Engine.
The purpose of this type of online booking service is to allow any interested client to book accommodation in any of the apartments owned by GECR GV and managed by Greystar.
This accommodation booking service is formalised through an engine managed by a Spanish outsourced company called INTERDOCS SOLUCIONES DIGITALES, S.L. with registered office in Barcelona (08034) Calle Doctor August Pi i Sunyer 9-11 bajos, Tax Identification Number (NIF) B-64554629 and registered in the Commercial Register of Barcelona, acting under the trade name Witbooking. The provision of management and administration services is carried out privately through an online booking engine system it owns, an application called “Witbooker Pro” which is used to book accommodation in any of the apartments owned by GECR GV. This system allows the client to make a reservation directly and quickly through the aforementioned website www.granviewapartments.com. This company will also be responsible for the maintenance service of this booking engine in the event of incidents or breakdowns.
This booking engine system is hosted on the server of INTERDOCS SOLUCIONES DIGITALES or Provider, which as the data processor undertakes to comply with the security standards required by current Spanish law, and among others, by the Organic Law on the Protection of Personal Data and Guarantees of Digital Rights, by adopting all measures to ensure the security of any personal data obtained through this online booking module/section linked to the granviewapartments.com Website. Furthermore, this Provider guarantees that it uses a TLS 1.2. communications encryption system and/or the HTTPS (HttpSecure-Hypertext Transfer Protocol Secure) cryptographic security protocol combination system.
This guarantees the security of communications and data transfers with RSA 2048-bit encryption (SHA256withRSA). The Provider also has a current “SSL Report” security certification.
A.1. Booking Conditions and Hiring Procedure.
The User/Client must fill in a booking form for any of the apartments on offer, and following this form, on the right-hand side of the website, the general booking conditions are posted so that the user is duly informed before continuing with the payment and hiring process.
The general accommodation hiring Conditions checkbox will appear in the section called “method of payment” and must be checked by the Client if he/she agrees with such conditions for the online accommodation hiring process to be considered effectively formalised.
Once the User has filled in the form with all the data and submitted it, the User will receive confirmation of the booking immediately by means of an e-mail from the apartments, in which the User will be assigned a booking confirmation number. This email will serve as confirmation and proof of your reservation. Payment of the accommodation booking will be made on the day of arrival at the apartment, except for bookings with prepayment conditions, which will be paid at the time of acceptance of the booking form. On the day of arrival, the Client will be asked to pay a fixed amount of €300, as a security deposit, to cover possible damages that may be caused to the apartment. Regarding this deposit, the Client shall make the payment by debit/credit card or, if the Client does not have a card, payment shall be made in cash. This amount will be refunded after the departure of the Client, and once the condition of the accommodation has been checked.
A.2. Cancellation policy.
Reservations made through this Website will be guaranteed by the credit/debit card provided by the Client/User on the form. Early cancellation policies will be set out in the booking conditions according to the rate chosen by the Client.
Cancellation policies for no-shows or cancellations outside the period agreed in the offer are set out in the booking conditions based on the selected rate.
If the client decides to leave the apartment before the end of the contracted stay, a penalty of 40% of the price corresponding to the number of nights not used will be charged. However, in the case of bookings with prepayment or non-refundable conditions, the penalty will consist of the total paid amount of the stay.
You can only cancel an online reservation in writing, by sending an email to the reception desk of the apartments (recepcion@granviewapartments.com) or through the link provided in the booking confirmation email.
A.3. Prices per Apartment per Night
The prices per apartment per night, including VAT, are those published in the booking engine.
B). Request for Information and Booking for Extended Stays (more than 30 nights) via the Contact Form on the Website.
The request for information and booking process for extended stays (from 30 nights to 11 months) on this Website shall be carried out as indicated in the following point.
B.1. Booking Conditions and Hiring Procedure:
In order to start the booking process for this type of stay in any of the apartments on offer, the User/Client must have entered in his/her contact details in the online form available in the “Extended Stay” section. Once the form has been received by the Owner, the reservation will be managed via email, by sending, from the email address of the apartments, a personalised quote to be accepted by the Client. After accepting the quotation, the client must provide his/her personal details in order to draw up the accommodation contract. The contract will be sent by email to the Client, who must return it signed by the same means, within a maximum period of 72 hours. At the same time, the Client must make a payment on account for the stay corresponding to 1 month or 50% of the total cost of the stay depending on the total length of the stay contracted (hereinafter “payment on account”). If the Client fails to carry out any of these steps within the deadline provided, the booking will be considered invalidated.
For urgent bookings (24 hours in advance or less), it is essential to contact the reception desk of the apartments directly by telephone.
The payment of the rest of the reservation shall be made on the day of arrival at the apartment, unless the reserved rate includes different payment conditions that had been provided to the Client in advance. On the day of arrival, the Client must pay a fixed amount of €1000 as a security deposit to cover any possible damage that may be caused to the apartment. Regarding this deposit, the Client shall make the payment by debit/credit card or, if the Client does not have a card, payment shall be made in cash. This amount will be refunded after the departure of the Client, and once the condition of the accommodation has been checked.
B.2. Cancellation Policy:
If the Client cancels 15 days or more before the date of arrival, a penalty of 50% of the payment on account will be applied. If the Client does not show up (no-show) or cancels less than 15 days before the date of arrival, a penalty of 100% of the payment on account will be applied.
If, during the stay, the Client decides to leave the apartment before the end of the contracted period, the Client will be penalised with the entire security deposit.
To cancel an online reservation, you must do so in writing, by sending an e-mail to the reception desk of the apartments (recepcion@granviewapartments.com).
B.3. Prices per Apartment per Night
The prices per apartment per night, including VAT, are those indicated in the quotation sent to and accepted by the Client.
